Privacy Policy
Our Commitment to Privacy
Bull Motor Bodies is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au
What Personal Information Do We Collect and Hold?
Personal Information is information or an opinion that identifies an individual.
We collect and hold the following types of Personal Information:
- Names, addresses, and contact details (email addresses, phone numbers)
- Business-related information (company name, job title, ABN)
- Website usage data
- Any additional information you provide to us through our website, forms, or other means
Sensitive Information
Sensitive information includes information about an individual’s racial or ethnic origin, political opinions, membership of political associations, religious beliefs, philosophical beliefs, membership of professional or trade associations or unions, sexual orientation or practices, criminal record, and health information.
We only collect sensitive information when:
- You have given explicit consent
- Collection is required or authorised by law
- Collection is necessary to prevent or lessen a serious and imminent threat to life or health
How We Collect Your Personal Information
We collect Personal Information in various ways, including:
- Directly from you through our website, forms, and correspondence
- Through your use of our website and online services
- From third parties (where you have authorised this)
- From publicly available sources
- Use cookies to track analytical and behavioural interactions with our website
- Use cookies for firewall and antispam protection of our website
When collecting Personal Information, we will take reasonable steps to:
- Notify you of the purpose of collection
- Inform you if we intend to disclose the information to third parties
- Provide our contact details
- Inform you about how to access and correct your information
Purpose of Collection
We collect, hold, use, and disclose your Personal Information for the following purposes:
- To provide our products and services
- To communicate with you
- To improve our services
- For marketing purposes (subject to your consent)
- To comply with legal obligations
Direct Marketing
We may use your Personal Information for direct marketing where:
- We have collected the information directly from you
- You would reasonably expect us to use the information for direct marketing
- We have provided you with a simple means to opt-out
- You have not previously requested to opt-out
You may opt-out of receiving marketing communications at any time by:
- Using the unsubscribe function in our emails
- Contacting our Privacy Officer at [email protected]
Disclosure of Personal Information
We may disclose your Personal Information to:
- Our employees, contractors, and service providers
- Third-party service providers who assist us in operating our business
- Any organisation for any authorised purpose with your express consent
Overseas Disclosure
We do not routinely disclose Personal Information to overseas recipients. If we need to disclose your Personal Information to overseas recipients, we will take reasonable steps to ensure that the overseas recipient complies with the APPs.
Website Analytics and Cookies
Our website uses analytical tools to improve your browsing experience.
These tools collect:
- Pages visited and time spent
- Browser type and operating system
- Location data
- Referring websites
You can control cookie settings through your browser preferences. Disabling cookies may limit your use of certain website features.
Data Security
We take reasonable steps to protect your Personal Information from:
- Misuse, interference, and loss
- Unauthorised access, modification, or disclosure
Our security measures include:
- Secure server infrastructure
- Encryption of data in transit
- Access controls and authentication
- Regular security assessments
- Staff training on data protection
Data Breach Notification
In accordance with the Notifiable Data Breaches scheme, if we experience a data breach that is likely to result in serious harm:
- We will assess the breach and determine if it requires notification
- If notification is required, we will:
- Notify affected individuals directly or indirectly
- Provide recommendations about steps individuals should take
- Notify the Office of the Australian Information Commissioner
Access and Correction
You may request access to your Personal Information or ask us to correct or update it. To protect your privacy, we may require proof of identity before providing access.
We will:
– Respond to access requests within 30 days
– Not charge a fee for access requests
– Correct information that is inaccurate, out-of-date, incomplete, irrelevant, or misleading
Retention and Disposal
We retain Personal Information for as long as necessary to fulfill the purposes for which it was collected or as required by law. When no longer needed, we securely destroy or de-identify Personal Information.
Complaints
If you believe we have breached your privacy:
- Contact our Privacy Officer with details of your complaint
- We will investigate and respond within 30 days
- If you’re unsatisfied with our response, you can contact the Office of the Australian Information Commissioner (www.oaic.gov.au)
Contact Us
For privacy-related inquiries, contact our Privacy Officer:
Bull Motor Bodies
Address: 22 Peel Road O’Connor, Western Australia 6163
Email: [email protected]
Phone: 1300 285 562
Changes to This Policy
We reserve the right to update this policy. Changes will be posted on our website with the updated date. Continued use of our services after changes indicates acceptance of the updated policy.
Last Updated: 4 November 2024